Frequently Asked Questions - SUV Rental Dubai
What is the price of SUV rental in Dubai?
Prices start from AED 400 per day, depending on the model.
Do you offer 7-seater car rentals?
Yes, options include Toyota Land Cruiser, Prado, and Cadillac Escalade.
What is the minimum age to rent an SUV in Dubai?
The minimum age required to rent any SUV in Dubai is 21 years.
What insurance coverage is included with SUV rentals?
All our SUV rentals include comprehensive insurance, with the cost covered in the rental price.
What does comprehensive insurance cover?
Comprehensive insurance means you only pay an excess in the event of an accident if you are at fault. Excess charges range from 1,000 AED to 10,000 AED, depending on the vehicle.
How is fault determined in case of an accident?
A police report will determine fault in the event of an accident.
What if the other party is at fault in an accident?
If the police report shows the other party at fault, you will not be responsible for any charges.
Is full insurance available?
We provide comprehensive insurance with all our SUV rentals, covering most scenarios but excluding off-road damage.
Can I drive the SUV off-road?
Off-road driving is not allowed, as insurance does not cover off-road damage.
What happens if I exceed the allowed kilometers?
Additional kilometers will incur extra charges, ranging from 3 AED to 20 AED per kilometer, based on the SUV model.
Can I add additional drivers?
Yes, you can add multiple drivers to your rental. Additional drivers must meet all rental requirements.
Where are the best places to take photos with my rental SUV in Dubai?
Top spots for photos include Dubai Marina, JBR, Jumeirah, Downtown, Business Bay, and JBR Beach.
What type of fuel should I use for my rented SUV?
Use Super-Fuel for larger SUVs and Special-Fuel for standard models.
How does public parking work in Dubai?
Most parking in Dubai is paid. You can use parking machines or pay via SMS by typing your plate number, parking code, and hours (e.g., A12345 123C 2) and sending it to 7275.
What payment options are available?
We accept all major credit and debit cards, as well as cash in any currency.
Do I need to pay in advance or upon delivery?
You can choose to pay in advance or upon delivery of the SUV.
How do tolls (Salik) work in Dubai?
All SUVs are equipped with Salik tags. Each toll crossing is charged at 5 AED.
When will I receive my security deposit refund?
Deposits are refunded within 25 days after return to allow for any traffic fines to be processed, as these can take up to 20 days to appear.
Can I rent an SUV on a half-day basis?
Currently, all SUVs are available for full-day rentals only. Contact us for any specific requests.
Can I rent an SUV for just one hour?
Our SUVs are available on a full-day rental basis only.
Can I switch SUVs during my rental period?
Yes, you can switch to another available SUV with a single security deposit applied across rentals.
Is there a free delivery and pickup service for SUV rentals?
Yes, we provide complimentary delivery and pickup for all SUV rentals within Dubai.
Can I pick up my SUV rental at Dubai International Airport?
Yes, SUVs can be picked up at Dubai International Airport from our rental parking area.
What is the cancellation policy?
Please notify us at least 24 hours before your scheduled rental to cancel without penalty.
What should I check before renting an SUV?
Before renting, check for any existing scratches, verify allowed kilometers, confirm fuel type, understand car features, and review local traffic rules and road limits.